Privacy Policy

Last updated: June 2025

1. Introduction

Asosiasi Blockchain Indonesia (ABI) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using the ABI Consumer Protection Portal.

2. Information We Collect

We may collect the following personal data:

• Full name and contact details (email, phone number)
• Complaint details and supporting documents
• Account information obtained via Google OAuth (name, email)
• Usage data such as pages visited and actions taken within the portal

3. How We Use Your Information

Your data is used to:

• Process and respond to your complaints and inquiries
• Facilitate mediation between you and ABI member exchanges
• Improve our services and user experience
• Comply with applicable Indonesian laws and regulations

4. Data Sharing

We do not sell or rent your personal data to third parties. Your complaint information may be shared with the relevant ABI member exchange involved in your complaint, and with regulatory bodies (OJK, Bappebti, Komdigi) as required by law.

5. Data Retention

Your data is retained for as long as necessary to fulfil the purposes described in this policy, or as required by Indonesian law. You may request deletion of your account and associated data by contacting us directly.

6. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable Indonesian data protection regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

8. Contact Us

For any privacy-related requests or questions, please contact ABI at info@asosiasiblockchain.co.id.